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You love your commercial heating system because you made a significant investment in it. When it fails, it deserves an expert technician for replacement. Aren’t we right? But how would you know a particular technician is an expert or not?
Here, we have compiled the 10 most important questions that you should ask an HVAC company when replacing your heating system. The answers will disclose the expertise of the company and make your decision easier. Let’s cover the questions one by one.
Are you sure replacing your heating system at this moment is a good decision? If not, you should consider it first. Here is when you should replace your heating system.
If any of the above applies to your system, you should definitely replace it. To get a detailed insight into when to replace an HVAC system, read our other blog, “When Is It Time for a New Commercial HVAC System?”
Now let’s come to the “Why” part of this heading. A new heating installation in the above scenarios has multiple benefits. First, it provides better comfort at reduced energy bills. Second, it demands fewer repairs and maintenance. Third, it keeps the air healthy and filters particles effectively. There are also multiple other benefits accompanied.
Now, while you are sure that this is the right time to get your heating system replaced, let’s come to the questions that you should ask the company.
This is the most basic question to ask. A professional company must be licensed, certified, and insured. It should possess a permit to perform HVAC practices such as maintenance, replacement, or repairs in your region. Plus, professional guys never hesitate to show these credentials to customers. If the company fails to show you these legal documents, this might not be perfect for your project.
A good company must be experienced too. It is because an experienced company can handle systems well compared to a newly established one. At this stage, you have to be very smart. If the company says it has experience of many decades, just ask them about their previous track record. A good company will explain to you about their achievements so far and how they evolved.
This is important because not every company is suitable for you. Some companies only provide residential HVAC services. While the others are more inclined towards commercial HVAC services. The expertise also varies a lot. Make sure the company you are choosing specializes in installing the heating system that you have.
Every professional company provides its customers with a transparent, detailed quote before the work begins. This quote contains information about the total charges a specific service will cost. It is useful to ask the company for a quote so you are clear about how much you have to pay in the end. Most of the companies offer free quotes, so be clear before requesting the quote.
Ask the company about its step-by-step process for new heating installation. Listen to its reply carefully and understand whether it aligns with the demands of the frosty New Jersey winters. Furthermore, you can ask for the appliance-based installation process. For example, you can ask about boiler installation or a furnace installation process, depending on the system you have purchased.
Many professional companies offer maintenance, servicing, and tune-up plans for the HVAC units they have installed. These plans are of relatively low price as compared to the standard price from any other company. Warranties are also included, which means the company will manage replacement parts if needed for a specific duration. Ask for these heating maintenance agreements and confirm whether they align with your needs.
Time is also important, apart from the skills and expertise. Ask your company about how many days it will take to complete the project. Most of the professional companies offer same-day services and finish a standard project within two to three days. Confirm the time needed for this company to finish the project. It is important so you are not left in the cold.
There are so many heating brands in New Jersey and the surrounding regions. Some of the popular names include Trane, Carrier, Lennox, Mitsubishi Electric, etc. Confirm which brands the company routinely works with. Check whether it recommends or usually works with the brand from which you have got your heating appliance. Compatibility is important to finish the replacement smoothly.
This is another major point where many companies are filtered out. Awareness of the rebates and code-compliance is important. Rebates help you reduce the cost burden by claiming up to 50% of replacement expenses. Code-compliance awareness helps you get the installation done according to the local, state-level, and federal standards in your area. Ask the company if it can handle installation permits on your behalf.
Almost all professional companies offer warranties and guarantees for up to some years. This includes a free repair and troubleshooting if there is something wrong with the appliance once installation is done. Furthermore, there is also a free component replacement offered for a specific period. Check these warranties and confirm whether they align with your heating replacement needs.
Ask the above questions to the companies that work in your area and that you think are professional. We recommend comparing at least 3 to 5 companies. Compare their answers and choose the one that better aligns with your HVAC needs.
If you want to escape from the stressful task of comparing companies and asking so many questions, Lehigh HVAC is the perfect solution for you. We offer HVAC services in New Jersey and comply with all the aforementioned questions in favor of clients. Contact us today to get a free estimate.
