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Online Privacy Policy – Privacy Practices Statement

Our Commitment to Privacy

The privacy of your personally identifiable information is important to Lehigh HVAC. As part of our commitment to the privacy of your personally identifiable information, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested. Please take a moment to read over our Privacy Policy and Legal Statement carefully so you can understand our website practices related to gathering information on our website.

Disclosure of Information

Please be advised, when ordering or requesting a free service estimate on our website, as necessary, you will be asked to enter your: name, e-mail address, mailing address and phone number. Nevertheless, you may always visit our website anonymously as this information is only required of those browsers who desire a free service estimate. Lehigh HVAC will never share your information with any third parties unless it’s essential to conform to the law and furthermore to defend the honesty of this privacy policy, to enforce and protect the rights, property and safety of our visitors and the public of Lehigh HVAC.

Email Addresses

We also use return e-mail addresses and customer addresses that you provide to us when accessing  sales@lehighhvac.com  to answer the e-mail and correspondence we receive, notify you of important changes in the functionality of the website. If and when you provide your email address, you may receive coupons, special offers and seasonal promotions we think you might be interested in and surveys to ask how we can better serve our customers. We may also use your email for communication purposes regarding account information.

If you do not wish to receive information via email from  sales@lehighhvac.com  please indicate this by not providing your email address. Such addresses are not used for any other purpose and are not shared with third parties. If you do not want to receive this information in the future, please contact us at  sales@lehighhvac.com .

Phone Number (SMS opt-in)

SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.

Use of Information

We don't use your phone number for the purpose of delivering SMS that you have opted out to receive. We do not share, sell, or rent your phone number or any other personal information to third parties for marketing purposes.

How To Get Consent To Text With Your Customers

Agent: Do you agree to receive text messages from Lehigh HVAC LLC?

Customer: Yes

Agent: You’ve subscribed to receive recurring messages from Lehigh HVAC LLC, Reply STOP to Opt out. Reply HELP for help. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

The Way We Use Information

Lehigh HVAC may use non-identifying and aggregate information to better design our website and gather information. We will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. We have put in place physical, electronic, and managerial procedures to safeguard, and secure the information we collect online. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Do We Use Cookies?

Yes. Cookies are small, micro files a website or its service provider transfers to your computer’s hard drive via your web browser. This supports the websites or service providers systems to recognize your browser and capture certain information. Lehigh HVAC uses cookies on this website for the purpose of storing and maintaining passwords, and to provide you with an updated, more personalized visit each time you visit our website, for instance, by making you aware of what’s new on our website since your last visit. Most browsers can reject all cookies. If your browser is not setup to accept cookies, you may not be able to access all portions of lehighhvac.com

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, Lehigh HVAC never collect or maintain information at our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under the age of 13. Any parent or guardian who learns that their child may have submitted personally identifiable information should contact us immediately at  sales@lehighhvac.com .

Alterations to the Legal Policy

This legal, privacy policy is always subject to change. If Lehigh HVAC is required to change the contents of this legal statement due to the ever-changing dynamics of the World Wide Web, we will post an amended policy at our earliest convenience. If at any time, Lehigh HVAC decides to use any private information collected contrarily than formerly stated, you will be directly notified and given the opportunity to elect out of the original, proposed use. By visiting lehighhvac.com you approve the visit to the site and any dispute over privacy is administered at the time of the existing Online Privacy Policy and Legal User Agreement.

Customer Account Website

Lehigh HVAC respects the integrity and privacy of its website users. Lehigh HVAC’s security software is the industry standard and among the best software available today for secure transactions. 

Contact, Questions, Comments, Complaints

Should you have other questions, concerns or complaints regarding anything related to this Online Privacy Policy or wish to have your personally identifiable information deleted from our records, please send an e-mail to  sales@lehighhvac.com  or mail correspondence to Lehigh HVAC, 80 Savercool Ave Pen Argyl, PA 18072. Our office associates will respond to questions and concerns or put you in contact with someone to help resolve any disputes related to this Online Privacy Policy.